24/7 Emergency Service
When Plumbing Goes Wrong, We're Already on the Way
A burst pipe, sewer backup or flooded basement can't wait. Ottawa Plumbing Service runs a 24/7 emergency line with licensed plumbers on call across Ottawa, Nepean, Orleans, Kanata and the surrounding region. Same-day dispatch, flat-rate pricing quoted on arrival, and no after-hours surprise fees.
Common emergencies
Plumbing emergencies we respond to
Burst & Leaking Pipes
Frozen pipe ruptures, joint failures and slab leaks — we shut off, locate and repair fast to limit water damage.
Sewer / Drain Backup
Raw sewage backing up through floor drains or fixtures. We clear the blockage, sanitize, and identify the root cause.
Flooded Basement
Failed sump pump, hydrostatic flooding or main line failure. Rapid pump-out and same-day waterproofing assessment.
No Hot Water
Tank or tankless failure in winter is an emergency. Diagnosis, repair, or same-day replacement when needed.
Clogged or Overflowing Toilet
When a plunger isn't enough — we clear deep blockages and protect your flooring before damage spreads.
Frozen Pipes
Safe thawing without splitting the pipe. We restore flow, insulate vulnerable runs and prevent the next freeze.
What to do before our plumber arrives
A few quick steps can stop water damage from getting worse while we're on the way:
- Shut off the water: Close the main water valve (usually near your water meter or where the main line enters the basement).
- Cut power if water is near outlets: Turn off the breaker for any affected area — never wade into standing water near electrical fixtures.
- Contain the leak: Towels, buckets and a wet/dry vac help limit damage to floors, drywall and furniture.
- Clear the work area: Move valuables and clear access to the affected fixture, sump pit or panel so we can start immediately.
- Document the damage: A few photos help with insurance claims — water damage is usually covered, but the cause may not be.
Available 24 hours a day, 7 days a week — including weekends and holidays.
Most Ottawa emergency calls are dispatched within 1–2 hours. We don't charge a surprise after-hours premium — you'll get a flat-rate quote before any work begins.
Why homeowners call us first in an emergency
Same-Day Dispatch
Most Ottawa, Nepean, Orleans, Kanata and Cumberland calls answered within 1–2 hours of your call.
Flat-Rate Emergency Pricing
Quoted before work begins. No surprise after-hours premiums, no hidden trip charges, no per-hour clock running.
Licensed & Insured
Full liability coverage, Ontario-licensed plumbers and warranty-backed workmanship on every emergency repair.
Fully Stocked Trucks
Common parts on every truck — pipe, fittings, sump pumps, water heater components — so most jobs are fixed in one visit.
Need a plumber right now? Skip the form — call us.
Our 24/7 dispatch line connects you directly with an on-call licensed Ottawa plumber. We'll triage your situation, give you a clear ETA, and walk you through any safety steps to take before we arrive.
More services
Explore Our Other Services
Beyond emergency dispatch, our licensed Ottawa plumbers handle scheduled repairs, installations, waterproofing and more.
